Privacy policy
Privacy Policy
Last Updated: July 2026
At Velcyra, we value your privacy and are committed to protecting your personal information.
Information We Collect
When you visit our website or place an order, we may collect:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by our payment providers)
- Device information
- Browser information
- IP address
- Shopping activity on our website
How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Communicate order updates
- Improve our website and shopping experience
- Detect fraud and maintain security
- Send promotional emails if you've chosen to receive them
Payment Information
We do not store your payment information. Payments are securely processed through trusted third-party payment providers.
Cookies
Velcyra uses cookies and similar technologies to:
- Remember your preferences
- Improve website functionality
- Measure advertising performance
- Personalize your shopping experience
You may disable cookies in your browser settings at any time.
Third-Party Services
We may share limited information with trusted service providers including:
- Shopify
- Payment processors
- Shipping carriers
- Marketing platforms (such as Meta and Google)
These providers only receive information necessary to perform their services.
Data Security
We take reasonable measures to protect your information using industry-standard security practices.
Your Rights
Depending on your location, you may have the right to:
- Access your personal information
- Request corrections
- Request deletion
- Withdraw marketing consent
To exercise these rights, contact us at:
Contact
If you have any privacy questions, please contact: